Mô tả công việc
Responsibility:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare regular reports of progress and forecasts to internal and external volume
- Managing and developing account team from 3-5 team members
Requirement:
- Initiative , open mind to learn and experience new things
- Proactive , Result-oriented, High spirit of ownership
- Good command of English & computer skills (Excel)
- Strong communication, build a good relationship with others
- Planning skill & time management skill
- Ability to work under high pressure
- Accuracy, pay attention to detail
- Logistics /E-commerce/ Sales and Account Skills