[Scommerce - HN] Helpdesk Technician

Lương: 9,000,00014,000,000 VNĐ

Công ty: Scommerce,

Phòng ban: Human Resource

Hạn chót: 07/11 — 31/12/2018

Mô tả công việc


I. Supporting

- Troubleshoot end-user hardware/software issues for about 200 end users, including users at remote sites within the Scommerce Group area.

- Provide technical support, software and hardware installation (Network connection, Printer, Scan, Computer, Ncomputing, Think Client, Laptop, Macbook, Projector, Wifi, Gmail, Outlook, Windows..)

- Technical services and support at the network: WAN and LAN connectivity, routers, firewalls, and security

- Write user guide for user

- Work with ISP setup internet line

II. Management Fixed Asset 

- Periodically do reports and report to IT Helpdesk Team Leader

- Responsible for management and follow fixed asset at Warehouse

- Periodically Check list fixed asset monthly

III. Network Administrator & Security

- Monitoring and maintaining Infrastructure systems Network and Security (Internet lines, Router, Switch)

- Participate in developing/ managing IT infrastructure and security systems

IV. Setup projects expansion

- Join with IT Network System team to the setup System Network (LAN, WAN) for new office


- College of Information Technology 

- Minimum 2 years’ experience about IT Helpdesk, IT Support , IT Administrator or IT Network system

- Certificate of MCSA or CCNA

- English: elementary level

- know configuration & setup Internet connection, LAN Cable Network, Wifi, PC, Laptop, Printer, Server, File Server, Switch layer2, layer3, Router Cisco, Vigor, VPN connection, Firewall.

- Certificate of MCSE, CEH, CCNP, VMWARE VSPHERE, LPI 1 & 2

- Experience development script auto

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